As defined by Employee Assistance Professionals Association (EAPA) below:

"Employee Assistance Program is the work organization's resource that utilizes specific prevention, identification, and resolution of personal and productivity issues.”
Fundamentally, EAP is a performance improvement and workplace support benefit. EAP assists your company to gain the workplace value and economic benefits as a workplace productivity tool and management consultation service. EAP represents a proven, cost-effective solutions to many of the problems your company might face. EAP could help:


  • Position your company as a caring employer
  • Promote workplace cooperation
  • Improve productivity & competitiveness
  • Improve morale, motivation, commitment and engagement
  • Lessen absenteeism and turnover
  • Improve customer experience
  • Improve recruitment and retention of a diverse workforce
  • Promote workplace cooperation
  • Reduce work-related accidents

EAP is actually employee and employer benefits, as it is a valuable Human Resources Management tool. Iradat Konsultan will assist your supervisors and managers with the resources needed to solve problems to the wellness of the workforce and to the success of the business.

EAP Services

Face to Face Counseling

Typically up to 5 sessions of short-term, solution-focused counseling with psychologists and mental health counselors is available to assist employees to tackle their problems. The objective of psychological counseling is to enable the employees to resolve their problem and to gain coping strategies to enable them to deal with the problem more effectively. IRADAT KONSULTAN has selected and managed psychological and mental health specialists who provide this face to face support within three days of employee’s initial call.

Wellness Coaching

This is the newest service from EAP. The purpose of this service is to develop healthy life behavior. Wellness Coaching Program gives consultation about nutrition, sports and physical activities must to do, how to quit smoking, diet for specific disease, etc. This service is directly given and controlled by certified nutritionist, Mrs. Rita Ramayusis, DCN, M.Kes.

Program Evaluation

We develop a system to monitor our EAP effectiveness, primarily through feedback from program users and utilization analysis.

Critical Incident Support

Any business or organization can experience incident that can prevent it from continuing normal operations. Some incidents are so serious that they can lead to fatalities. Other incidents such as a terrorist bomb or other terrorist attack, an accident or natural disaster can have a huge impact on the workforce and the smooth running of the business. Employees, even those not present at the time of the incident, suddenly can have heightened feelings of vulnerability. Having an integrated Critical Incident Service in position may reduce the risk of Post-Traumatic Stress Disorder.

Wide Coverage

Our EAP provides confidential support to all employees and their family members (spouse and children). We also ask for managers, HR and Occupational Health staff to give support in the management of issues affecting the well-being of employees and the productivity of the organization.

Emergency Access 24-hour a day

Our EAP services are available 24 hours a day via a telephone helpline for emergency situation. Immediate trauma or Critical Incident Support is also available 24 hours a day.

Employee Communication Campaign

Customized for each organization, is developed to promote understanding and use of the EAP. The campaign encourages employees to use the program in the early stages of a personal problem, before relationships or work performance are seriously damaged. It includes EAP orientation sessions, informational brochures, wellness workshops/seminars and other supporting materials such as newsletter articles.

Telephone Counseling

Experienced psychological counselors at our helpline are available to offer confidential telephone support to individuals and family members (employees’ spouse and children). During the calls, the counselors also assess the likely benefit of face to face counseling, risks affecting the individual, and the impact of the problem on work.


Our Counselors

Ade Kosala

Graduated as M.Psi in Industrial & Organizational Psychology. She has abroad experience in Assesment & Training since 2000, She is a pioneer in introducing EAP in Indonesia

Ade Kosala, M.Psi

EAP Manager

Annisa Krisanti

She is University of Indonesia graduate. As a clinical psychology, she is supporting employees in many organizations for EAP.

Annisa Krisanti, M.Psi

EAP Coordinator


Darmawan provides consulting and conseling for individual clients and work units. He has extensive experience as a training manager and consultant in personal development & psychological.

Darmawan, Psychologist

Senior Consultant

Henry Rumeser

Henry has 18 years experience in Distribution Company broad experience in Consumer Behaviour. In last 10 years he worked in HR consulting field, ranging from training & development, organizational development (Change Management), coaching, etc.

Henry Rumeser M.Psi

Senior Consultant

Ninique A.Bawani

Child psychologist, graduated from Universitas Gadjah Mada. She handles children with challenging behavior, emotional & developmental issues, etc.

Ninique A. B., Psychologist

Associate Consultant

Pustika Rucita

She graduated from Universitas Indonesia as adult clinical psychologist. She handles clients with anxiety, depression, and clients facing other stressful situations.

Pustika Ruchita, BA, M.Psi.

Associate Consultant

Alfa Mardhika

Certified educational psychologist & play therapist, handles children with challenges at school, also emotional and behavioral issues

Alfa Mardhika, M.Psi

Associate Consultant

Tejasari Asad

Certified Financial Planner, helping you in budgeting, pension planning restructuring debts, etc.

Tejasari Asad, CFP

Associate Consultant

Setyani Ambarwati

Senior clinical psychologist, with vast experience in handling trauma, emotional problems, anxiety, relationship, etc.

Setyani Ambarwati, M.Psi

Associate Consultant


Our Clients